Quality Student Instruments for Beginners at Aurosusstore

Aurosus Musical Instruments – Return & Money-Back Policy

We offer a 30-day return policy on eligible products.
If you are not fully satisfied with your purchase, you may request a return within 30 days of receiving the item.

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Eligibility & Conditions

To qualify for a return or refund:

• The item must be returned in its original condition, including all accessories, manuals, and packaging.

• Items that show signs of damage, misuse, or missing components may not qualify for a full refund.

• Custom-made, clearance, and final-sale items are not eligible for return or refund.

• Refunds will be issued to the original payment method once the returned item is inspected and approved.

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Return Responsibility

• Return shipping costs are the responsibility of the customer.

• Any taxes, duties, or fees incurred during return shipping are also the customer’s responsibility.

• Original shipping fees (if any), taxes, and duties are non-refundable.

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How to Request a Return

1. Contact Customer Service at coserworldcoser@gmail.com

   or +1 (314) 603-1741 within 7 days of delivery.

2. Complete the Return Merchandise Authorization (RMA) form provided by our team.

3. Ship the item to the return address after your RMA request has been approved.

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Our Commitment

We aim to provide a clear and reliable shopping experience.
Our 7-day return policy ensures transparency, allowing you to shop with confidence while maintaining fair return standards.