Shipping Policy 🚚
At Aurosus Instrument, we are committed to providing clear, transparent, and reliable shipping information.
🕐 Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
🌏 Shipping Origin
All orders ship from our logistics facility in Tianjin, China:
Chengji Center, Room 2-1-711
Nanjing Road, Heping District
Tianjin 300040, China
Aurosus does not operate or advertise any overseas warehouse. All shipments are fulfilled directly from China via contracted international carriers.
🌍 Estimated Delivery Times (After Processing)
| Destination | Estimated Delivery |
|---|---|
| 🇺🇸 United States | 8–15 business days |
| 🇨🇦 Canada | 8–15 business days |
| 🇬🇧 United Kingdom | 8–18 business days |
| 🇪🇺 Europe | 8–18 business days |
| 🌏 Other Regions | 10–20 business days |
⚠️ Delivery times are estimates only and may vary due to:
- Customs clearance procedures
- Carrier delays
- Weather conditions
- Peak season logistics volume
- Other unforeseen circumstances
Aurosus does not guarantee exact delivery dates for international shipments.
💰 Shipping Fees
✅ FREE Standard Shipping Worldwide on all orders 🎉
| Shipping Method | Fee |
|---|---|
| Standard Shipping | FREE (no minimum order) |
Shipping fees will be clearly displayed at checkout before payment is completed. Any promotional free shipping offers will also be clearly indicated before order confirmation.
🏴 Customs Duties & Taxes
For international orders, import duties, VAT, taxes, and customs clearance fees are the responsibility of the customer.
These charges are determined by the destination country's customs authorities and are not controlled by Aurosus.
Failure to complete customs clearance may result in:
- Additional storage fees
- Return shipping charges
- Order cancellation
Any such costs will be the responsibility of the customer.
📬 Address Accuracy
Customers are responsible for providing accurate and complete shipping information. Aurosus is not responsible for delivery delays or additional costs caused by incorrect or incomplete addresses.
📦 Tracking & Support
Once shipped, you will receive a tracking number via email.
For shipping questions, contact us:
- 📱 Phone: +86-131-4603-1741
- 📧 Email: support@aurosusstore.com
- 🏢 Warehouse: Chengji Center, Room 2-1-711, Nanjing Road, Heping District, Tianjin 300040, China
📝 Last Updated
Last updated: May 27, 2026
For complete return instructions, please visit our Return & Refund Policy.