Aurosus Instruments – Shipping Policy

This Shipping Policy applies to orders placed through the aurosus online store, operated by aurosusstore.com.Please review the information below before completing your purchase.

1. Shipping Coverage

We offer international shipping to most destinations worldwide.
Availability may vary depending on local regulations, courier limitations, or product type.

If a destination cannot be serviced, customers will be notified before order dispatch.

2. Order Processing Time

Processing time refers to the period required to prepare an order before shipment and does not include transit time.

Processing times exclude weekends and public holidays.

3. Shipping Origin

Orders are shipped from our managed warehouses or fulfillment partners based on product availability and delivery destination.

• United States:
  Jurupa Valley, California

• Other Regions:
  China, Germany, or Canada (depending on availability)

The shipping origin for each order will be provided in the order confirmation or shipment notification email.

4. Estimated Delivery Time

Estimated delivery times begin after order processing and are provided for reference only.

Actual delivery times may vary due to customs processing, local courier operations, or peak shipping periods.

5. Shipping Fees

Standard shipping fees are displayed at checkout before payment confirmation.

For eligible products or promotional offers, standard shipping may be provided at no additional cost.
Availability of free shipping is shown clearly during checkout.

Expedited or special shipping options may be available for certain destinations upon request.

6. Shipping Carriers

Shipments are handled by third-party logistics providers selected based on destination, package size, and service availability.
Commonly used carriers include, but are not limited to:

• DHL

• FedEx

• UPS

• USPS / Canada Post

• EMS or local postal services

Carrier selection is determined automatically and cannot be manually specified.

7. Customs Duties & Taxes

International shipments may be subject to import duties, taxes, or customs handling fees imposed by the destination country.

• These charges are the responsibility of the buyer

• Customs fees and taxes are non-refundable

• Delays caused by customs inspections are outside our control

Customers are advised to check local import regulations prior to ordering.

8. Order Tracking

Once an order has shipped:

• A tracking number will be sent by email

• Tracking information may require 24–48 hours to update depending on the carrier

Orders can be tracked via the carrier’s official tracking system.

9. Shipping Support

For questions related to shipping status, delivery estimates, or order dispatch, customers may contact us using the information below:

Email: coserworldcoser@gmail.com

Responses are typically provided within 12–24 business hours on business days.

10. Policy Transparency

This Shipping Policy is provided to ensure clear expectations regarding processing times, delivery estimates, and customer responsibilities.
Additional information is available on our Sales & Return Policy, Contact Us, and About Us pages.