Shipping policy
Shipping Policy
At Aurosus, we are committed to providing clear, transparent, and reliable shipping information.
Order Processing Time
Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Shipping Origin
All orders ship from China.
Our products are dispatched directly from our logistics facility located in:
Tianjin, China
Aurosus does not operate or advertise any overseas warehouse. All shipments are fulfilled from China via contracted international carriers.
Estimated Delivery Times (After Processing)
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United States & Canada: 8–15 business days
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Europe (including Germany & United Kingdom): 8–18 business days
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Other Regions: 10–20 business days
Delivery times are estimates only and may vary due to:
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Customs clearance procedures
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Carrier delays
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Weather conditions
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Peak season logistics volume
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Other unforeseen circumstances
Aurosus does not guarantee exact delivery dates for international shipments.
Shipping Fees
Shipping fees (if applicable) will be clearly displayed at checkout before payment is completed.
Any promotional free shipping offers will also be clearly indicated before order confirmation.
Duties & Taxes
For international orders, import duties, VAT, taxes, and customs clearance fees (if applicable) are the responsibility of the customer.
These charges are determined by the destination country's customs authorities and are not controlled by Aurosus.
Failure to complete customs clearance may result in:
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Additional storage fees
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Return shipping charges
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Order cancellation
Any such costs will be the responsibility of the customer.
Address Accuracy
Customers are responsible for providing accurate and complete shipping information.
Aurosus is not responsible for delivery delays or additional costs caused by incorrect or incomplete addresses.





